Frequently Asked Questions

What are the plugin requirements?

Featured Articles requires at least WordPress 3.0.1 and a modern web browser. No support for IE8 or below.

Can I upgrade after the initial purchase?

Yes. License upgrading is quite easy. After your initial purchase, if you want to ugrade, visit this page. All prices will be discounted based on the initial purchase that you made.

How do plugin licenses work?

Once you complete the purchase you’ll be taken to your account and you’ll see a list of license codes and a download link for the plugin. Just install the plugin on your WordPress website, go to plugin page Licensing, enter a license key, save it and you’re done.

Terms & Conditions

  REFUNDS

If you have problems getting extensions to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have . NOTE: refunds will not be granted if you simply decide not to use the purchased products or if they don’t have the functions you need. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.  

  Licensing

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased extensions and themes. After one year, license keys may be renewed at a 30% discount from the purchase price of a new license.

 Software Updates

Updates are included for free for one year. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from the purchase email.  

  Support Services

  Support for purchased extensions is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, or purchase a new license for the extension you wish to get support for.